Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Administration
Administration
Information for Tech Leaders customizing Syncro to best support the needs of their business.
Emails & Mailboxes
Integrations
Amp your efficiency using Syncro's integrations with 50+ MSP and business tools.
- Entra ID Sync
- Microsoft Defender Antivirus
- Microsoft Outlook Calendar
- Worldpay
- Stripe
- PayPal
- Authorize.net
- IT Glue Integration
- Acronis Cyber Protect
- Hudu Integration
- Proofpoint Integration
- Dell Network Expert Program
- Pax8 Integration
- ConnectWise Importer
- Password Vault
- BitDefender Settings in GravityZone
- Bitdefender GravityZone Integration
Reporting
Review your internal metrics and create deliverables for your customers with premade and custom reports.
- About the Reports Tab/Page
- About Report Time Periods
- Customer Efficiency Report
- Technician Efficiency Report
- Export a Report
- MSP Dashboard
- Customer Reports
- Email and SMS Reports
- Employee Reports
- Export All Data
- Internal Report Builder
- Inventory Reports
- Invoice Reports
- Payments Reports
- Profit and Loss Reports
- Reports - Differences in totals
- Sales Reports
- Spiffs and Commissions
- Tax Reports
- Ticket Reports
- Warranty Reports
Security
Invite users and set up permissions defining what non-Admin users can access in Syncro.
- Configure Security Groups
- Add & Assign Users to Security Groups
- User Fields Reference
- Configure Multi-Factor Authentication (MFA)
- Use Single Sign-On with Syncro
- Configure SSO with Microsoft Entra ID (Azure AD)
- Hardware Security Keys
- Configure IP Restrictions
- Customize Employee Login Settings
- Change a Syncro Account Password
- Microsoft Defender Antivirus
Templates & Tags
Popular Articles