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Assign Bitdefender to a Syncro Policy

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Updated at Jun 26, 2025
By Kali Patrick

Related Docs

  • Bitdefender GravityZone
  • Manage Endpoints in the GravityZone Portal
  • Troubleshooting Bitdefender
  • BitDefender Settings in GravityZone

Once your Bitdefender integration has been enabled, you can assign Bitdefender to a Syncro policy. 

In this document, we'll create a new policy to deploy the Bitdefender MAV. Follow these steps:

  1. Navigate to the Policies tab/module.
  2. Click +New Policy.
  3. On the left, click the Antivirus policy category.
    Note: If there is a different AV product listed, click the X in the upper right to delete it from the policy.
  4. From the “Add an Antivirus” menu, select Bitdefender: 
  5. Turn on all the modules you want activated for this policy: 

    Notes: 
    • All of the Bitdefender Modules shown here are part of the Core license. This setting only impacts initially installed packages. After Syncro deploys Bitdefender, adjustments to installed/uninstalled modules requires a reconfiguration in GravityZone.
    • Adjusting a GravityZone policy does NOT activate uninstalled modules. You must send a reconfigure task inside GravityZone.
  6. Click Save Policy. You are now able to assign this policy via the Assets & Policies Subtab of an Organization.
    Note: Bitdefender doesn't like to install when other AV's are active on a device. If you encounter install/uninstall issues, see Troubleshooting Bitdefender.
  7. Once installed, your device appears in the Network tab of your GravityZone portal, where you can further manage it with GravityZone's policies:
     

You've successfully configured Bitdefender Managed AV for your Syncro agents. Any Bitdefender AV malware detects/actions will begin triggering RMM alerts in your Syncro account.

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