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About the Syncro Mobile App

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Updated at Mar 19, 2025
By Kali Patrick

Table of Contents

Supported Versions Streamlined for the Technician “On the Go”

Related Docs

  • Supported Versions
  • Syncro Mobile: Work with Appointments
  • Syncro Mobile: Work with Assets
  • Syncro Mobile: Work with Tickets

Taking Syncro on the go?

With ticket management, remote access, and customer communications built in, the new Syncro Mobile app gives technicians everything they can’t live without while in the field.

Download the Syncro Mobile App now:

Supported Versions

The new Syncro Mobile app works with the latest iOS and Android versions, plus one back. It may also work with older versions, but these haven't been tested so use at your own risk. See Supported Versions for details.

Streamlined for the Technician “On the Go”

We've streamlined the new Syncro Mobile app specifically to help technicians working in the field. 

The app has everything you need (and nothing you don't), making it easy to navigate and use to get your job done.

You can:

  • Quickly visualize and plan your schedule. Track appointments, review RMM alerts, and chat directly with customers from your phone:
  • Get full access to Syncro’s Ticket management system. Add, edit, and resolve tickets. Manage time tracking, and add materials used while on the go:
          
  • Or, remote into an asset from the app to restart the machine, etc. using Syncro's built-in Splashtop feature:

While you'll still need the full Syncro web app to run your MSP, we'll be continuing to add useful functionality to the Syncro Mobile app.

If you find any issues and/or want to provide feedback, let us know!

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