Third-Party Patch Management
Table of Contents
Syncro's third-party application patching system provides a comprehensive, automated solution for Technical Leaders wanting to automate the in-place updating of pre-existing software for default or custom third-party applications.
You can:
- Install or update third-party applications on their own, or as a component of the Policy for the installed agent,
- Specify that Syncro manages third-party application updates based on a schedule that doesn't interrupt your clients' business,
- Automate the in-place updating of pre-existing software for any third-party application, whether default or custom, with minimal manual intervention.
The Third-Party Patch Management policy module in Syncro's Policy Builder specifies how these Third-Party updates are managed and installed.
Create a Third-Party Patch Management Policy
To create a Third-Party Patch Management policy that you can later use in the Third-Party Updates section of Syncro's Policy Builder, follow these steps:
- Navigate to the Policies tab. The Policies table displays.
- In the upper right, click Policy Modules and select Third-Party Patch Management. Syncro displays the Third-Party Patch Management Policies page.
- Click +New Third-Party Patch Management Policy. Syncro displays the Create Third-Party Patch Management Policy page:
- Give your Third-Party Patch Management Policy a descriptive Name.
- For each of the APPS listed, select:
- DO NOT MANAGE: Syncro never attempts to install or update this third-party application.
- UPDATE IF PRESENT: if Syncro detects the third-party application on the asset, then it will be updated when a patch is available. Otherwise, nothing happens.
- INSTALL AND UPDATE: Syncro always attempts to install and update this third-party application.
- If desired, add other third-party applications. Click +Add Application:

Note: The +Add Application button allows you to search for and add a single application quickly. However, you can also click Manage Applications to open the Additional Third-Party applications page:
and then click +New Third-Party App. (The latter choice helps you add and see all of your third-party applications at once.)- In the pop-up window, type an app name, then select the correct one from the results:
- Optionally, change the Name and/or customize the Device Search String as needed to match the app name registered in the Windows device:

Tip: Use partial values to target specific versions. - Click +Add Application.
- In the pop-up window, type an app name, then select the correct one from the results:
- In the SCHEDULE SPECIFICATION section, make appropriate selections. This section is described in detail in Windows Update Management.
- Click Save.
You can now use this Third-Party Patch Management Policy in the Third-Party Updates section of Syncro's Policy Builder for assignment to assets. See also Assign a Policy.
Notes:
- Chocolatey will not install until a third-party patch management policy is applied to the policy assigned to the asset.
- When the Syncro agent is deployed on a device, the programs and updates chosen in the third-party patch management policy will run at the first scheduled update. The software won't be installed or updated immediately after the Syncro agent is installed.
Edit or Remove a Third-Party Patch Management Policy
- Navigate to the Policies tab. The Policies table displays.
- In the upper right, click Policy Modules and select Third-Party Patch Management:

Syncro displays the Third-Party Patch Management Policies table with your existing Third-Party Patch Management Policies listed:
- Click a policy's hyperlinked Name or the edit (pencil) icon to edit it. Alternatively, click the red X to delete it.
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