Documentation Center
About the Sales Tax Syncro Collects
Table of Contents
Taxed States
Syncro is required to collect sales tax in the following states:
- Arizona
- Connecticut
- Iowa
- Kentucky
- Massachusetts
- Maryland
- New York
- Ohio
- Pennsylvania
- South Carolina
- Tennessee
- Texas
- Utah
- Washington
- West Virginia
Your sales tax rate is determined by your billing zip code.
Not all states require us to collect sales tax. If your state is not listed at the moment, then you will not be charged sales tax.
As state laws change we may be required to collect sales tax in more locations. We’ll update this list as that happens.
Sales Tax Exemptions
Some organizations are exempt from sales tax. If you think you might qualify for an exemption please put in a ticket and attach your exemption certificate.
FAQs
Why am I being charged for sales tax?
The Supreme Court decision in South Dakota v. Wayfair expanded states' rights to require remote sellers to collect sales tax. Many states have adopted laws that require sellers to collect and remit sales tax regardless of their physical presence.
Why doesn't this affect all states/my state?
State laws on sales tax vary both on what they tax and the requirements that have to be met in order to collect sales tax. If we don't collect it in your state that is because we have not met all the requirements in that state, known as nexus requirements. Keep in mind that states are frequently adjusting requirements, so even though it isn't required now it could be in the future.
Why is sales tax collection starting now?
We have reviewed the requirements in all of the states where we operate and determined that some states now require us to collect andremit sales tax. This could be because of a recently implemented state law or a change in our status that has made sales tax collection required.
My organization is exempt, what should I do?
Please send a ticket to billing@syncromsp.com and include your exemption certificate before making your purchase so that we can process this and mark you as exempt.
Since my state taxes SaaS products and services, why aren't you collecting sales tax from me?
Sales tax nexus is made up of several factors. Although a state may tax our type of products, we may not have met other requirements to collect sales tax in your state. We continually review this and will update it as needed.
I have a question not addressed here. How can I get that answered?
Just submit your question(s) as a Support Ticket from the top of this page, and our support staff will get back to you. Please understand we cannot give tax or legal advice.