Restore Microsoft 365 Contacts
When you need to restore one or more Contacts for a user, follow these steps:
- Navigate to the Syncro Tenant's Details Page.
- In the Cloud Backups section, locate the row for “Contacts” in the Service column, then click Restore:
The Backup Portal displays the Contacts page. - Use the dropdown menu in the upper left corner to search for and select the affected user's name/email. You'll see all their Contacts:
- To restore all Contacts, click Restore and then select Restore All Contacts.
- Alternatively, select a folder from the Folder field, then optionally Ctrl + Click to select the specific rows matching the Contacts you want to restore. Then click Restore and select either Restore Selected Folder or Restore Selected Contacts. The restoration may take some time.
Tips:- Click the icon in the first column to display the Contact's information card in a pop-up window.
- If you're looking to restore something specific, an alternative to browsing the folder structure is to enter some text and use the “Search” field.
Note: It is not currently possible to download Contacts.