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Search For & Restore Data Quickly
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Any Syncro Users who have appropriate security permissions can quickly search for, recover, and perform restores for Microsoft 365 and Entra ID data directly from Syncro.
Restore Options & Recovery Scenarios
Here are some of the restore options and recovery scenarios in which these options might be useful:
| Restore Options | Available for Object Types | Possible Scenarios |
|---|---|---|
| To an existing/Source Tenant |
All content that can be restored, with the exception of:
|
Restore to a source Tenant for standard recovery. Use when recovering lost or corrupted data within the same Organization. |
| To a new/Target Tenant | Users, Groups, Custom Roles, Conditional Access Policies, Apps (including Registrations and Enterprise apps), Admin Units, and Devices (including Device Configurations and Compliance Policies) |
When you're recovering data for a different Organization or migrating to a new setup (e.g., mergers/acquisitions or rebranding).
Restore to a target Tenant when duplicating data for migration, Tenant split, or sandbox testing. (Think of Target as “make a copy elsewhere.”) |
| All or selected data |
All Entra ID modules that support data restoration.
The download from a selected time range option is available for Entra ID Sign-in and Audit logs. Bitlocker keys can only be copied individually.
Supports per-user, per-service restore for OneDrive and Mail. “All Data” includes all selected user's emails, OneDrive files, and restore for selected items or folders. Supports per Site/Team restore for SharePoint/Teams, including selected items/folders, restore per Teams channel, and option to filter by time range.
Note: Planner items can only be restored individually. |
Restore selected data for targeted recovery (e.g., “Recover only Finance's 2023 Q4 folder”), or after ransomware for known-affected files. This can save both time and storage. |
| With specific permissions, membership, or role assignments |
Permissions can be restored for Teams, Teams channels, SharePoint Sites, and SharePoint lists.
Memberships and/or Role Assignments can be restored for Users, Groups, Roles (Built-in and Custom), Enterprise applications, Admin Units, Device Configurations, and Device Compliance Policies. |
These options help ensures that restored content maintains the correct access controls; it's ideal for Entra ID Groups, Teams, and SharePoint where permissions matter. Use this for compliance-sensitive data or multi-user projects. |
Restore Microsoft 365 & Entra ID Objects
Cloud Backup includes data for both Microsoft 365 and Microsoft Entra ID objects. Here's an example:
For step-by-step instructions, click the link that matches what you need to restore:
| For Microsoft 365 | Microsoft Entra ID |
|---|---|
|
Notes:
- The time it takes to restore data from a backup depends on the amount of data being restored. Please set expectations accordingly.
- All backup and restoration actions are recorded in the Audit Log.
- There are currently some limitations to simultaneous restores. For Mail, OneDrive, Contacts, and Calendars, there can only be one active restore per user. For SharePoint/Teams files, there can only be one active restore per Site. For other services (i.e., EntraID, Teams Chats, and Planner), there can only be one active restore per Tenant.
Tip: Once you're in the Backup Portal, use the keypad (
) icon to switch back and forth between the Microsoft 365 and Entra ID Data.