This document describes the configuration settings available for Syncro Mobile, which are all available for the app on both iOS and Android devices that support the latest app version.

If you haven't already, download the Syncro Mobile app. Be sure to install the one that looks like this:

To change your settings, tap the gear icon in the upper right. Then adjust any of the following.

Application Lock

Tap Application Lock, then use the toggle to select whether Syncro Mobile can be unlocked using biometric data.

Cache

Tap Cache to display the currently used size of your cache. Tap to clear it. 

Your cache stores temporary data to help the app run faster. If you're experiencing unexpected issues, seeing outdated data, or the app isn't performing as expected, clearing the cache can often help. This removes temporary files and forces the app to download the latest information.

Note: Clearing cache won’t delete your login details or personal settings.

Appearance

Syncro Mobile's appearance options help reduce eye strain and improve visibility for Technicians working in various lighting conditions, enhancing productivity and comfort. It's an optional setting that offers benefits like reduced blue light exposure and better battery life on OLED screens.

Tap Appearance to select between light/dark mode. Alternatively, toggle to use device settings:

Report a Bug

Tap Report a Bug to navigate to a support page where you can report any issues with Syncro Mobile. 

Tip: To find which version of Syncro Mobile you're using to report a bug, see About.

Locale

Tap Locale to specify your preferred currency symbol, date, time, and phone number formats.

About

Tap About to display a description of the app, including the version number.