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Restore Microsoft 365 SharePoint Sites & Teams Files

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Updated at Sep 16, 2025
By Kali Patrick

Table of Contents

Download or Restore Single File Versions

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  • Search For & Restore Data Quickly

When you need to restore all or a portion of SharePoint Sites and Teams files, follow these steps:

  1. Navigate to the Syncro Tenant's Details Page. 
  2. In the Cloud Backups section, locate the row for “SharePoint & Teams” in the Service column, then click Restore:

    The Backup Portal displays the SharePoint & Teams Files page. 
  3. On the left side, click to select the Site (which can be identified by a Folder icon), or Team (which has a People icon) that you want to restore:

    Tip: If you're looking to restore something specific, an alternative to browsing the folder structure is to enter some text and use the “Search Files & Folders” dropdown at the top of the page. Alternatively you can search for Lists/Channels or Sites/Teams:
  4. Optionally, check the box(es) next to one or more rows on the right side to select folders/files that you want to restore. See also Download or Restore Single File Versions.
  5. Click Restore, then select “Restore Selected.” 
  6. Depending on your selections, the “Restore Options” pop-up window may open with the following choices:
    • Target Site: This is the target Site for the restoration. By default a Site is restored to the original Site in SharePoint. You can also enter another Site or Team to restore the data to. Deleted Sites can only be restored to another Site. 
    • Restore to a Custom Folder: Optionally, check this box to specify a target folder for the restoration. If the destination folder does not already exist, it will be created during the restoration process. 
    • Restore from a Past Date: Optionally, check this box to specify a date from which the Sites/Teams will be restored. The current date is the default, but you can select any past date from the calendar. This restores the Sites/Teams as they were on that specific date. 
    • With Permissions: Optionally, check this box to restore the Sites/Teams with their original permissions.
  7. Once you've verified your choices, click Restore (or OK). The restoration may take some time.

Download or Restore Single File Versions

Administrators can download files from SharePoint and Teams backup. The advantage of this method is that you can see which dates have a new version of a file.

Notes: The download option appears only when viewing your own files, and is currently limited to single file versions only.

  1. Using the folder structure, navigate to a specific file that you want to download to your local workstation. All the backed up file versions for the selected file appear in the right side panel: 
  2. Click the File you want to download or restore.
  3. Use the radio buttons in the right side panel to select the correct version.
  4. Then:
    1. Click Download, or
    2. Click Restore to initiate the restoration process.

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