Since the feature release on September 11, 2024, here are some things that we've updated in Syncro:

Tickets

Fixed an issue that was preventing the Restore function from applying the restored body in Ticket Communications.

Customer Portal

Resolved bug where client portal could see an option for chatting with Syncro support.

Invoices

Fixed cases in certain locales where quantity values were displayed incorrectly in PDFs.

Scripting

• Fixed cases where template tags were not rendering as expected in the script output.
• Fixed an issue that was preventing template tags from being passed to scripts as expected when using Automated Remediation.

Other

• Added support for numerical domains in the Verified Domain feature.
• Fixed a case where some Asset data was not correctly loading which resulted in a page load error.