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Bitdefender Trials

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Updated at Jun 26, 2025
By Kali Patrick

Table of Contents

Start a Trial Convert to a Paid Account Trials for Existing Syncro Account Holders

Related Docs

  • Bitdefender GravityZone
  • Assign Bitdefender to a Syncro Policy
  • Manage Endpoints in the GravityZone Portal
  • Troubleshooting Bitdefender

This Bitdefender trial works at the Syncro account level.  

You can enable a trial of Bitdefender on any of your (Customer) Organizations' assets in Syncro for 30 days. The trial will provide up to 25 licenses. 

Start a Trial

To start your trial of Bitdefender, follow these steps:

  1. Navigate to the App Center and select the Bitdefender app tile. 
  2. Click the button to provision your trial account:
     
  3. After you're prompted with a message that the account has been configured, check the email listed in the previous step to get your GravityZone login credentials:
  4. Follow the “Control Center Address” link to log into GravityZone with the credentials provided:
     
  5. Once you're logged into GravityZone, create an API key. Click the person icon, then select “My Account:”
  6. Scroll down to the Control Center API section and under API Keys, click Add:
  7. Check all of the boxes in the Enabled APIs section.
    IMPORTANT: All permissions for the API must be enabled for the integration to work. 
  8. Click Save to continue and generate the API key.
  9. Once the API Key is available, copy it:
  10. Navigate back to the Bitdefender app card in Syncro and paste the Key in the Bitdefender API Key field:
  11. Click Save API Key.

You can begin installing Bitdefender onto your devices, and your 30-day trial will begin.

Convert to a Paid Account

You can convert to a paid account at any time during your Bitdefender trial by navigating to the Bitdefender app card in Syncro.

Trials for Existing Syncro Account Holders

If you are an existing, paying Syncro account holder, you also have the ability to trial Bitdefender. At any time during the trial period (before it expires), you can convert to a paid Bitdefender instance by selecting the "Convert to Paid Account" option from the Bitdefender app card:

WARNING: The Syncro integration will delete your entire GravityZone trial account at the end of the 30 day period if it is not converted to a paid GravityZone account.

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