Once your Bitdefender integration has been enabled, you can assign Bitdefender to a Syncro policy and verify your first time setup settings.

Deploy the Bitdefender MAV in a Policy 

To create a new policy to deploy the Bitdefender MAV, follow these steps:

1. Navigate to the Policies tab/module.
2. Click +New Policy.
3. On the left, click the Antivirus policy category.
   Note: If there is a different AV product listed, click the X in the upper right to delete it from the policy.
4. From the “Add an Antivirus” menu, select Bitdefender: 
   
5. Turn on all the modules you want activated for this policy: 
   
   Notes: 
   • All of the Bitdefender Modules shown here are part of the Core license. This setting only impacts initially installed packages. After Syncro deploys Bitdefender, adjustments to installed/uninstalled modules requires a reconfiguration in GravityZone.
   • Adjusting a GravityZone policy does NOT activate uninstalled modules. You must send a reconfigure task inside GravityZone.
6. Click Save Policy. You are now able to assign this policy via the Assets & Policies Subtab of an Organization.
   Note: Bitdefender doesn't like to install when other AV's are active on a device. If you encounter install/uninstall issues, see Troubleshooting Bitdefender.
7. Once installed, your device appears in the Network tab of your GravityZone portal, where you can further manage it with GravityZone's policies:
    

You've successfully configured Bitdefender Managed AV for your Syncro agents. Any Bitdefender AV malware detects/actions will begin triggering RMM alerts in your Syncro account.

Bitdefender Settings for First Time Setup

With the GravityZone and Syncro integration, all settings for Bitdefender are controlled in GravityZone. Syncro allows for some of the core modules to be included in the initial deployment, but all GravityZone Policy settings (and Add-Ons) need to be reviewed and configured in the GravityZone portal.

GravityZone configuration involves two independent steps: 

1. Module installation: A module must be explicitly installed and activated by a policy; neither step automatically performs the other.
2. Policy settings: The Default GravityZone Policy cannot be edited. Clone the one provided, edit it, set it as your default, and save the changes. Double check and clear any auto-applied filters in the Company field.
   

IMPORTANT: 

• There is one policy setting that incurs an add-on charge: Advance Threat Security (aka HyperDetect). If you have HyperDetect enabled on a default GravityZone Policy, all Bitdefender installs will be deployed with this add-on charge enabled.
• There are two module installations that incur add-on charges: EDR Sensor and the Encryption Module. These modules CANNOT be enabled or deployed from the Syncro side, and require separate actions in GravityZone to activate.

As part of your first time set up of Bitdefender, here are the settings you should review in GravityZone:

1. If you installed the Bitdefender Firewall Module, please review and delete (or allow) the rule for Networking Printing. By default this rule (to block network printing) is enabled:
   
2. The Default Policy does not have a Scan Schedule. Make sure to add your device scan schedules in the Antimalware > On-Demand section:
   
3. Review AntiMalware On-Execute Scanning settings and enable Ransomware Mitigation if wanted. (This is not an add-on, but it requires the ATC Module to be installed. ATC is part of the core license):