Documentation Center
Stored Syncro Agent Data
At a minimum, for every asset with the Syncro Agent installed, we store:
- Installed applications detected on the asset
- Application name
- Vendor
- Version number
- Installed on date
- Windows patches
- Currently available patches
- Any patches installed after the agent is installed
In addition to the above, we store the following properties of the asset:
| Field | Description |
|---|---|
| id | The asset ID as it appears in the URL on the Syncro account. |
| account_id | The Syncro account ID stored in Syncro's internal account database. |
| customer_id | The ID of the Customer as it appears in the URL for the Customer's Details Page. |
| name | A user-provided descriptive name for the asset. |
| created_at | The date the asset first had the Syncro agent installed. |
| updated_at | The last sync time for the asset. |
| device_name | The name of the asset. |
| mav | Boolean value indicating whether a managed antivirus is enabled on the asset in Syncro. |
| computer_uuid | The UUID used to identify the asset in Syncro's internal database. |
| agent_version | The latest installed version of the Syncro agent. |
| live_agent_version | The latest installed version of the Syncro Live agent. |
| ip | The IPv4 address of the asset. |
| Computer manufacturer | The asset's manufacturer (e.g., Dell, Eluktronics, etc.). |
| model System | The model number (e.g., MAG 15 1660Ti). |
| serial_number | The asset's serial number (e.g., MEKSJ125251AB). |
| form_factor | The asset's form factor (e.g., desktop, laptop, etc.). |
| domain | The domain the asset is connected to. (Is blank if none.) |
| mac address | The MAC address of the asset. |
| last_user | The username/name of the last logged-in user. |
| ram_gb | The total available RAM on the asset, in GBs. |
| os name | The full operating system (OS) version name (e.g., Microsoft Windows 10 Pro). |
| last_boot_time | The last time the asset had a "full shutdown and boot." Note: Most systems go into hibernation mode when “shutdown.” Only a true shutdown such as from restarting, forcefully shutting the system down, or specific patches that require a reboot will update this time. |
| build | The build number of the current OS install (e.g., 19045.4170). |
| os_architecture | The asset's architecture (e.g., 64-bit or 32-bit). |
| windows_release_version | The asset's major release/feature version (e.g., 22H2). (Only applicable if the asset has Windows as the installed OS.) |
| pending_reboot | True or false, depending on whether the asset is pending a reboot. |
| motherboard name | The name of the motherboard as it appears in the asset's OS (e.g. Base Board). |
| motherboard manufacturer | The name of the motherboard manufacturer (e.g. Dell Inc.). |
| cpu name | The name of the asset's CPU (e.g. 11th Gen Intel(R) Core(TM) i5-1135G7). |
| cpu manufacturer | The name of the asset's CPU manufacturer (e.g. GenuineIntel). |
| hdd size | The asset's total disk space. |
| hdd manufacturer | The manufacturer of the local storage device. |
| Network adapter | Contains all the information below for each connected adapter: |
| network_adapters name | The name of the network adapter. |
| network_adapters description | A description of the network adapter (e.g., Intel(R) Wi-Fi 6 AX200 160MHz). |
| network_adapters type | The type of network adapter (e.g., Wifi, ethernet, etc.). |
| network_adapters ipv4 | The local IPv4 address of the network adapter. |
| network_adapters ipv6 | The local IPv6 address of the network adapter. |
| network_adapters subnet | The local subnet of the network adapter. |
| network_adapters gateway | The network adapter's gateway. |
| network_adapters dns1 | The network adapter's DNS1 IP address. |
| network_adapters dns2 | The network adapter's DNS2 IP address. |
| dhcp_server | The local DHCP server address of the network adapter. |
| physical_address | The physical address of the network adapter. |
| lease_obtained | The date and time the network adapter's lease was obtained. |
| lease_expires | The date and time of the network adapter's expiration. |
| dhcp_enabled | A Boolean value indicating whether DCHP is enabled on the network adapter. |
| autoconfiguration_enabled | A Boolean value indicating whether autoconfiguration is enabled for the network adapter. |
| ram size | The asset's total amount of RAM. |
| ram manufacturer | The asset's RAM manufacturer. |
| primary av name | The name of the primary antivirus (AV) on the asset, if AV is active. |
| av version | The AV version, if available. |
| av machine_id | If the managed Webroot integration is activated on the asset, the Webroot machine ID. |
| av instance_id | If the managed Webroot integration is activated on the asset, the Webroot instance ID. |
| video_card name | The asset's video card name (e.g., Intel, UHD Graphics 630, etc.). |
| system_partition size_gb | The total size available for partitioning the asset. |
| system_partition free_gb | The amount of free space available for partitioning the asset. |
| system_partition free_percent | The amount of free space available for partitioning the asset, as a percentage. |
| fixed_disks_total size_gb | The total size for all local drives available. |
| free_gb | The amount of free space available on all local drives. |
| free_percent | The amount of free space available on all local drives, as a percentage. |
| primary_adapter | Contains all the information below for the asset's primary adapter: |
| primary_adapter gateway | The gateway address of the asset's primary adapter. |
| primary_adapter ipv4 | The IPv4 address of the asset's primary adapter. |
| primary_adapter ipv6 | The IPv6 address of the asset's primary adapter. |
| primary_adapter dns1 | The DNS1 address of the asset's primary adapter. |
| primary_adapter dns2 | The DNS2 address of the asset's primary adapter. |
| subnet name | The subnet name of the asset's primary adapter. |
| subnet type | The subnet type of the asset's primary adapter (e.g. Ethernet). |
| subnet description | The subnet description of the asset's primary adapter (e.g. Microsoft Hyper-V Network Adapter). |
| os_install_dates | The installation date of the asset's OS. |
| bios_release_dates | The installation date of the asset's current BIOS version. |
| system_volume_dates | The installation date of the asset's drive. |