IMPORTANT: When you disable backups for a Syncro Tenant, backups will stop running and you will immediately lose access to all of its backup data, functions, and configurations. Additionally, all data backed up for the tenant will be scheduled for permanent deletion. Should you re-enable backup for that tenant, backups will restart and the data, functions, and configurations for it will once again be accessible. Depending on how much time has passed, historical data may or may not be available.

The most common reason for disabling backups is for client offboarding. Backups should be disabled to stop billing and data collection. Other reasons for disabling backups might include:

• A tenant ownership change,
• A compliance request to delete backup data, or 
• Overuse or violation of the Fair Use Policy.

To disable backups for a Syncro Tenant, follow these steps:

1. Navigate to the Organizations tab/module.
2. Click the hyperlinked name of a Syncro Tenant.
3. In the Cloud Backup section, click Manage, then select Disable Cloud Backup:
   
4. Click Disable Cloud Backup to acknowledge the confirmation message. The Cloud Backup section of your Syncro Tenant no longer displays backup information.