Your business operations will dictate the types of Ticket Worksheets you use. Below are some popular views that Syncro Users are known to leverage for themselves and/or their team.

Access Requests

Here's an example Ticket Worksheet you can use for tickets related to access requests:

Antivirus

Here's an example Ticket Worksheet you can use for tickets related to malware detection on a computer, requiring a Tech to clean up the machine:

Asset Inventory Checklist

Here's an example Ticket Worksheet you can use for tickets related to keeping track of an IT Asset. For example, when a laptop for a manager is being returned to the IT closet and you need to make sure the Tech is collecting all the right details:

New Computer

Here's an example Ticket Worksheet you can use for tickets related to setting up new computers:

New User Setup

Here's an example Ticket Worksheet you can use for tickets for tickets related to new user onboarding:

IT Change Management

Here's an example Ticket Worksheet you can use for tickets related to documentation for any important IT change management:

Termination

Here's an example Ticket Worksheet you can use for tickets related to employee terminations:

Ad-Hoc

You can also build a Ticket Worksheet as you go. This is great way to track your troubleshooting steps since you get a timestamp of the step: