Documentation Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Community
  • |
  • Support Portal
  • Home
  • Administration
  • Marketplace Apps

Threatdown

Contact Us

If you have questions or want help, please Submit a Request.

Updated at Aug 21, 2025
By Kali Patrick

Table of Contents

About Threatdown Pricing Support Provision New Accounts or Migrate Existing Accounts

Related Docs

  • About Universal Billing
  • Third-Party Vendor Usage Report

The Syncro-Threatdown integration offers best-in-class endpoint security solutions designed to protect organizations like yours.

Note: Universal Billing is currently available with Threatdown.

About Threatdown

You need security that's powerful yet simple. Threatdown gives you a single, multi-tenant dashboard to manage all your clients' security, from endpoint protection to advanced threat hunting.

With Threatdown, you can:

  • Boost Efficiency: Manage everything from one place, saving time and resources.
  • Increase Revenue: Easily add high-value services like EDR and MDR to your offerings.
  • Deliver Expert Security: Provide 24/7 expert-led threat detection and response without the cost of building your own security operations center.

The Syncro-Threatdown integration makes it easy to deliver comprehensive security, increase profitability, and give your clients the peace of mind they deserve.

Pricing

Pricing is per endpoint with no contracts and no minimums.

Note: Syncro displays specific pricing in the Threatdown tile, located in the App Center for your Syncro account.

Support

Threatdown provides direct support for all tiers of service.

Provision New Accounts or Migrate Existing Accounts

Note: You must be a paying Syncro subscriber (i.e., not on a Trial) to provision or migrate an account.

To provision a new Threatdown account, follow these steps:

  1. Navigate to Admin > Integrations -  App Center.
  2. Type “Threatdown” in the search bar, or click the Security link. 
  3. Click the Threatdown tile.
  4. To create a new account, click Provision New Account. The page will refresh momentarily and you'll receive an activation email.
  5. To migrate your existing Threatdown instance over to Syncro instead (to take advantage of our aggressive pricing): 
    1. Send email to threatdown@syncromsp.com. 
    2. When that process is complete, you'll be able to click Link Migrated Account and provide your Threatdown Account ID for validation.

Was this article helpful?

Yes
No
Give feedback about this article

The integrated platform for running a profitable MSP business

Syncro All-in-one MSP Software Facebook Syncro All-in-one MSP Software Twitter Syncro All-in-one MSP Software LinkedIn Syncro All-in-one MSP Software YouTube Syncro All-in-one MSP Software Reddit
  • Compliance
  • Privacy Policy
  • Website Terms
  • Service Terms
Knowledge Base Software powered by Helpjuice

© 2017-2024 Servably, Inc. All rights reserved.

Expand