Since the feature release on April 1, here are some quality of life improvements that we have made in Syncro:

End User Portal

You can now reset a portal user's MFA in a single click. Navigate to the End User, Org Detail, or Org Edit page, select Actions, and click Reset MFA. The user's profile and permissions stay intact while they're prompted to set up a new authenticator on their next login.

Tickets

Issue Type is now required for Customer Check-In Forms on Custom Widgets. Previously, Issue Type was not required and submissions without Issue Types were generating Leads instead of Tickets.