Log in to your client's devices using your TeamViewer account. It installs TeamViewer on devices automatically.

Set Up TeamViewer

Note: The TeamViewer integration is only compatible with the TeamViewer Corporate tier.

1. Navigate to the App Center and click the TeamViewer App Card:
    
2. On the page that displays, click the button to upload the TeamViewer_Host.msi file:
   
   Note: If you need assistance setting up a Host File, check out TeamViewer's Host and Custom Host documentation.
3. Enter your TeamViewer Configuration ID and Configuration API Token in the fields:
   
   Note: If you have trouble finding this information, these TeamViewer documents might help: Use the TeamViewer API and Get a Rollout Configuration. 
4. Click Save.

Configure TeamViewer a Policy

Navigate to the Policies tab and select the policy that you want TeamViewer included on. 

Now that you have the TeamViewer integration activated, if you scroll down the page you will see a TeamViewer section called "BRING YOUR OWN TEAMVIEWER." Check the “Install & Manage TeamViewer” box and click Save.

The system will begin to scan the Assets associated with the Policy, checking to see if TeamViewer is installed.

• If TeamViewer is already installed on the Asset, the TeamViewer ID will be saved in the Asset information.
• If TeamViewer is not installed, it will be installed and the TeamViewer ID saved in the Asset information.

Note: The time it can take for this to sync varies, and depends on whether the Asset is online.

Once the Asset syncs, navigate to the Assets & RMM tab. You will see "TeamViewer ID: {number}" in the Properties field. There is also a specific column you can activate on this screen by clicking “Customize”:

Access TeamViewer

To access TeamViewer, click the Quick Access magnifying icon anywhere the Asset is present, then click TeamViewer: