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Simplesat Integration
Table of Contents
Note: This document has been imported from the former KB and has not yet been verified.
What it Does
- This integration works by embedding an HTML Simplesat survey into Syncro email notification templates.
- After your client clicks a rating icon in their email, the response is instantly saved in Simplesat with ticket details.
Getting Started
The Simplesat team wrote a great walkthrough for configuring the app: Add a Simplesat survey to Syncro.
What you'll need
This integration makes use of the Template Editor system. Specifically with pasting HTML code.